Frequently Asked Questions

Does the price include delivery and setup?

We offer free delivery for most of Nashville area. Delivery fees apply for all areas more than 20 miles from Nashville and range from $50 to 250. If you live outside of our free delivery zone, we recommend inquiring before booking for a quote.

What form of payment do you accept?

We accept credit and debit cards as well as Venmo. If paying through Venmo, let us know so we can share you our handle. Payment in full is due 5 days prior the event.

When do you set up and pick up?

We set up the day of your party between 8am-2pm. In the case you need a special delivery time, please let us know and we will do our best to accommodate.We pickup same-day after your event ends. This allows us time to clean and prepare the rental for the following day’s event.

Do you require a deposit?

We require a 50% of the total to book the inflatables. The deposit is applied towards the total of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any future date.

What surfaces do you set up on?

We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue. We cannot under any circumstances set up on rocks, gravel, or dirt.

Do you set up at parks?

Yes!, We are fully licensed and insured, so we can set up at parks. It’s your job to make sure the park has an electrical hookup to power the blower. We offer generator rentals for $65. Please check with your park ahead of time to see what permits or proof of insurance they need us to provide.

What is your rain policy?

If it is raining the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for any future date. The rain will not hurt our inflatables. The inflatable must be shut off if winds exceed 15 mph. No exceptions.

If you are going to postpone due to rain, this must be informed at least 24 hours before the event day.